Happy customers are our top priority. If you have any question that isn’t answered here don’t hesitate to contact us

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For help installing or uninstalling ExpanDrive, please visit our documentation. Usage is subject to our License agreement.


Release notes and older versions:


Frequently asked questions

We were all students too once (some of us longer than others), and we understand that students often don’t have much disposable income (even for awesome software). If you’re a full time student purchasing ExpanDrive would be a significant financial hardship, then contact us from your school e-mail account and we’ll work something out. Volume discounts are also available for academic institutions.

ExpanDrive runs on Windows Vista and newer (including 64-bit and Windows server installations) as well as Mac OS X 10.7 or newer.

All old versions of ExpanDrive are archived for download here, along with release notes:

Most SFTP servers do not give us any way to determine how much free space the user has available. On these servers ExpanDrive uses a dummy value. ExpanDrive does correctly report free space when connected to servers that suppport the statvfs@openssh.com command, such as OpenSSH 5.1 and newer.

Make sure you’re running the latest version. We no longer rely on MacFUSE and are fully 64-bit compatible.

Privilege escalation is a feature we have looked at in the past, but there is unfortunately no way to implement it safely and transparently across the variety of different SFTP platforms available in the world. Because SFTP (and FTP too, for that matter) lacks any built-in command to change the UID assigned at connection time, the only way you could even approach this problem would be to invoke shell commands. We’ve experimented with doing this, and concluded that it’s just too error-prone, fragile, and potentially dangerous to justify the complication. You can, of course, connect to the server through ExpanDrive as the root user, and gain administrative access that way.

We love this idea, and we’ve spent a fair bit of time trying to make it happen. Unfortunately there are some filesystem characteristics that time machine relies on [hard links, notably] that we can’t safely emulate with ExpanDrive. It’s also fairly slow on high latency connections.

ExpanDrive does not create new .DS_Store files on the remote server. When the system requests creation of a new .DS_Store file, we make a memory-only object within ExpanDrive to represent it. When the drive is disconnected, these files and their contents are dropped. However, if an existing .DS_Store file is found on the remote server, reads and writes on that file are performed normally.


Feature Requests

We’re experimenting using User voice to allow users to submit, comment and vote on feature requests for upcoming versions of ExpanDrive. Head on over and let us know what you’d like to see in a future version.


Licensing

ExpanDrive licenses are per-user and cross-platform. If you have a Mac laptops and a Windows desktop you only need one license. Resellers are welcome to purchase licenses on behalf of their customers.

If you’ve lost your license, enter the e-mail address you made the order with we’ll send your license right over. If your e-mail address has changed and you’re stuck, contact us and we’ll help out.


SftpDrive Upgrade

If you have an old SftpDrive license you’re eligible to be upgraded to an ExpanDrive 1.x license. Please contact us and we’ll help you out.


Rebranding ExpanDrive

Interested in rebranding or white-labeling ExpanDrive? Please contact us and we’ll be happy to discuss the options.


Strongspace

If you need help with Strongspace, head over to the Strongspace support page for tips and tutorials. Also feel free to shoot support@expandrive.com a message with any questions.


Contact Us

Have questions? Shoot an email to support@expandrive.com